Terms of Service

Welcome to the website (the “Site” or “TallCatCoffeeRoasters.com or TallCatCoffee.com”) of Tall Cat Coffee Roasters, Inc. (“Tall Cat Coffee Roasters”, “us” or “we”).  Tall Cat Coffee Roasters provides its services and products to you subject to these Terms and Conditions of Sale (the “Terms and Conditions”), by which you agree to be bound.  In addition, when you use any Tall Cat Coffee Roasters service, including placing an order for our products through the Site, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, including, but not limited to, Tall Cat Coffee Roasters Privacy Policy and Terms of Use,

Tall Cat Coffee Roasters reserves the right to change this Site and these terms and conditions at any time, in Tall Cat Coffee Roasters’s sole discretion.  These Terms and Conditions constitute the complete and exclusive agreement between you and Tall Cat Coffee Roasters pertaining to the products identified in your order from the Site.

Electronic Communications

By clicking “I Agree” below, you (i) consent to the electronic communication and delivery of all documents related to these Terms and Conditions, (ii) agree that your act of clicking the “I Agree” button is a binding form of your electronic signature, which you agree binds you to the terms of these Terms and Conditions, (iii) represent that you have internet access and a valid e-mail address enabling you access this website and to receive communications and documents electronically, and (iv) represent that you have a printer or other device to print or save communications and documents, including without limitation these Terms and Conditions, and that you have printed or otherwise saved a copy of these Terms and Conditions for your records.

This consent is effective until you withdraw it.  You may withdraw your consent to electronic communication and delivery of documents, update your contact information, or request a paper copy of these Terms and Conditions at any time by logging into your account using your username and password and clicking on “Profile”.  We will send you a confirming notice once we have processed your change request.

Your Account

When you purchase our products from the Site, you may create an account as part of the checkout process.  You are responsible for maintaining the confidentiality of your password and restricting access to your password and account.  Additionally, you agree to accept responsibility for all purchases and activities that occur under your account.

Acceptance of Order

Your placement of an order on the Site does not necessarily assure that we will accept your order.  We reserve the right to refuse any order in our sole discretion.  In addition, before accepting your order, we may require additional information if you have not provided all of the information required by us to process your order.  Once a completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly place your order in line for shipment.

Pricing and Availability

All prices for products, including associated costs of shipping and tax, are shown in U.S. dollars. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens.  Several factors may cause this, such as variances between processor programs and changes in tax rates.  All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order.  If for some reason an item on your order is out of stock, we will issue a full refund for such item.

Forms of Payment

Tall Cat Coffee Roasters currently accepts Visa, MasterCard, Discover, and American Express for all orders.  By submitting your order, you represent and warrant that you are authorized to use the designated credit card and authorize us to charge your order (including taxes, shipping and handling) to that card. If the card cannot be verified, is invalid or is otherwise not acceptable, your order may be suspended or cancelled automatically.

Credit Card Security

The safety of your personal information is extremely important to Tall Cat Coffee Roasters. Our card processor stores all credit card information. They conduct the entire credit card transaction using industry standard 128 bit SSL encryption. We only store a record that the transaction took place.

Sales Tax

We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.

Tall Cat Coffee Roasters is required by law to collect sales tax on orders shipped to Vermont. If you are shipping to any of these states, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation.

Shipping Terms; Risk of Loss

We endeavor to ship all orders for in-stock items within three (3) business day(s).  Our standard business hours are 9AM – 5PM (Central Time Zone) Monday – Friday.  Standard shipping of products purchase on the Site is via independent carrier not affiliated with, or controlled by, Tall Cat Coffee Roasters, and you should allow five (5) to eight (8) business days for standard delivery once an order has been shipped.  For an additional fee, we offer expedited shipping if that is your preferred shipping choice.  All shipping charges are your responsibility, unless waived by Tall Cat Coffee Roasters.  Shipping charges will be included on your invoice and can be viewed prior to finalizing your order.  The shipping charge shown during the checkout process is subject to verification.  Shipping charges are subject to change without notice.  All orders are shipped FOB shipping point.  Title to products purchased on the Site, as well as the risk of loss for such products, passes to you when Tall Cat Coffee Roasters delivers these items to the carrier for shipment, and we are not responsible for any shipping delays or problems once the product has been shipped.

Returns of Online Purchases

Unfortunately we are unable to accept returns of food products. If you are unsatisfied with any purchase you have made from the Site for any reason, please contact us via our Contact page

Tall Cat Coffee Roasters Coffee, Inc.
939 Kirby Hollow Rd.
Dorset, VT 05251
info@TallCatCoffeeRoasters.com